Community Manager
Also known as: Property Manager, Association Manager
The individual, typically employed by a management company, assigned to oversee the operations of a specific community association. Community managers serve as the primary point of contact between the board, homeowners, and vendors. They attend board meetings, coordinate maintenance, respond to homeowner inquiries, and manage the day-to-day administrative functions. Many states require community managers to hold specific licenses or certifications.
State-Specific Notes
Frequently Asked Questions
What certifications should an HOA community manager have?
Common certifications include CMCA (Certified Manager of Community Associations), AMS (Association Management Specialist), and PCAM (Professional Community Association Manager), all offered through CAI. Some states also require specific state licenses. These credentials demonstrate knowledge of community association management best practices.