On-Site Manager
A manager who is physically present at the community on a regular basis, as opposed to managing remotely from an office. On-site managers are more common in large condominium buildings and resort-style communities. They handle day-to-day issues directly, oversee maintenance staff, interact with residents, and coordinate with vendors. Their presence can improve response times and community satisfaction.
Frequently Asked Questions
When does an HOA need an on-site manager?
On-site managers are most beneficial for large communities (typically 150+ units), high-rise condominiums, or communities with extensive amenities requiring daily oversight. The cost is significant — including salary, benefits, and office space — so smaller communities usually rely on a portfolio manager who manages multiple associations remotely.