Maintenance Requests, Simplified
Stop chasing emails and voicemails. Propty gives your residents a simple way to report issues and your team a clear system to track, assign, and resolve them — all in one place.
Submit Requests in Seconds
Residents submit maintenance requests through the portal or mobile app. They can attach photos, describe the issue, and select the location — no phone calls or paper forms needed.
Track Every Request from Start to Finish
Every maintenance request follows a clear workflow: submitted → assigned → in progress → resolved. Board members and property managers see the full timeline, and residents get automatic status updates.
Assign, Prioritize, and Notify
Route requests to the right person — board members, staff, or external vendors. Set priority levels, add internal notes, and send automatic notifications so nothing falls through the cracks.
Built for California HOA Compliance
Propty maintains a complete audit trail of every maintenance request — who submitted it, when it was addressed, and how it was resolved. This documentation helps California HOAs meet Davis-Stirling transparency requirements.
Photo Documentation
Residents attach photos when submitting requests. Before-and-after documentation for every issue.
Audit Trail
Complete history of every action taken on each request — who, what, and when.
Reporting
Track response times, resolution rates, and common issues across your community.
Frequently Asked Questions
Related Features
Explore more tools built for California HOA management.
Part of a complete HOA platform
Maintenance tracking is one piece of Propty. See how it fits with the rest of your self-managed California HOA toolkit.
Ready to streamline your HOA maintenance?
See how Propty helps California HOAs track and resolve maintenance requests faster. Start free — no credit card required.